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Raia Inn Penang, Bayan Lepas
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Key details
About the Hotel
Lot 5789 & 5790, Jalan Dato' Ismail Hashim,
Bayan Lepas,
Malaysia,
11900,
Penang
Raia Inn Penang is a 3.5-star hotel in Bayan Lepas, featuring modern amenities and a café serving halal Malay cuisine. The property offers a fitness center and free Wi-Fi access throughout.
Rooms & Amenities
The hotel includes 134 air-conditioned rooms with a satellite TV, writing desk, and private bathroom equipped with showers. Family rooms feature two beds and amenities such as a minibar, tea and coffee maker, and parquet floors.
Dining & Nearby Options
Dining options include the Terrace Café, which serves international cuisine, and there is a coffee shop on-site. Guests can also explore nearby eateries like Over the Rainbow and Wakaba Japanese Noodle Restaurant.
Business & Services
For business needs, the hotel has 26,147 square feet of conference space and meeting rooms, along with concierge services. Safety features include smoke detectors and a security system.
Local Area & Transportation
Raia Inn Penang is a 10-minute drive from landmarks such as the Bukit Jambul Orchid and Hibiscus Farm and the Snake Temple. Public transportation options include nearby bus stops for Klinik Kesihatan Bayan Lepas and Apartmen Bayan Permai.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Haven!
“The bed was incredibly comfortable, providing a perfect night's sleep after a long journey. Waking up refreshed made all the difference!” view full review
Spacious Comfort
“Our room was surprisingly spacious, allowing us to relax and unwind. The size made it easy to move around and feel at home during our stay.” view full review
Great Coffee Nearby
“Just a short walk away, Marvel Coffee offered delicious brews and breakfast options that energized our mornings. It was a good treat!” view full review
Prompt Maintenance
“When we noticed a minor issue with the sink, the maintenance team responded quickly and effectively. Their efficiency ensured our comfort throughout the stay.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Business
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Room features
Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
AM/FM alarm clock
Room decor
Parquet floor
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Location
Lot 5789 & 5790, Jalan Dato' Ismail Hashim,
Bayan Lepas,
Malaysia,
11900,
Penang
Map view
Lot 5789 & 5790, Jalan Dato' Ismail Hashim,
Bayan Lepas,
Malaysia,
11900,
Penang
City landmarks
Jalan Sultan Azlan Shah
Snake Temple
3.1
km
Aquarium
Fisheries Department Research Institute Aquarium
3.2
km
Mosque
Masjid Bayan Lepas
880 m
Surau Ar-Raudhah
1.1
km
Prayer room
1.1
km
Thean Leng Tnuah
1.2
km
Mosque
Masjid Jamek Sungai Tiram
1.4
km
唐玄壇 Temple
1.6
km
3 Drop
1.7
km
Bukit Gedung
2.3
km
Farm
Saanen Dairy Goat Farm
2.7
km
Museum
Penang War Museum
3.7
km
Church
Church of Divine Mercy
2.2
km
PLS Downhill Trail
2.3
km
Acres Ville Buddhism
2.4
km
Coconut Farm
2.4
km
Mosque
Surau Al-Mubarak
2.5
km
Wood Bridge
2.6
km
Masjid Al-Mashoor Al-Islam
2.7
km
Mosque
Surau Desa Mayang
2.8
km
Mosque
Masjid Al-Huda
2.8
km
132
Than Hsiang Temple
3.4
km
Thai Temple
3.1
km
11960 Batu Maung
Aquarium
3.2
km
Masjid Madrasah
3.2
km
Mosque
Madrasah Al-Ubudiah
3.2
km
Church
The Charismatic Church Of Penang
3.2
km
Event hall
SPICE Arena
3.8
km
Mosque
Masjid Jamek Batu Maung
3.3
km
Nearby
Mosque
Masjid Bayan Lepas
120 m
Restaurants
Kapitan Tandoori House @ Setia Triangle
370 m
21 Persiaran Kelicap
McDonald's @ Setia Triangle
910 m
15 Persiaran Kelicap
Flame Steamboat
770 m
Bayan Lepas
Winter Warmers
1.0
km
Queensbay 11900 Bayan Lepas Queensbay Mall
Sushi Ya
1.0
km
G-16 Solaria Medan Rajawali
Teszta Resto
1.0
km
2-G-13A
James Foo
1.1
km
01-01-11
Siam Express
1.1
km
Queen Bay Mall Basement
Wakaba Japanese Noodle Restaurant
1.1
km
1-1-32
Nooodles Penang
1.1
km
Lapangan Terbang Antarabangsa Bayan Lepas,
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly Staff
Helpful Service
Cigarette Smell
Average Location
7.2/10
Very good
Rooms
7.2
Location
7.6
Service
8.2
Dining
6.4
Guest reviews
7.2/10
based on 11 reviews
8.2
8.2/10 based on 784 reviews
Mary
United States,
May
2024
6.6/10
The hotel provided a spacious room with amenities like a fridge, meeting requirements for Muslim travelers. The furnishing seemed a bit dated, but the space was ample. The hotel is easy to find on top of a hill and has helpful ATM machines nearby. However, the dining experience was subpar with limited options, and there were issues with hot water for bathing.
Rooms
7.0
The room was spacious and met the requirements for Muslim travelers, despite slightly dated furnishing. Improvements needed in the quality of towels.
Service
8.0
The hotel staff were friendly and accommodating, meeting special requests for Muslim guests. However, there were some concerns regarding a lack of hot water for bathing.
Location
7.0
The hotel is conveniently located on top of a hill with easy access to ATM machines. However, it is a bit far from the town center.
Dining
5.0
The dining experience was limited with hot water issues, affecting the overall guest satisfaction.
Facilities
6.0
The hotel facilities were average overall, but improvement is needed in ensuring hot water availability for guests.
Marjorie
United States,
March
2024
7.4/10
I had a pleasant stay at the hotel. The Deluxe Triple Room was cozy and convenient for overnight stays or early flights. The staff were helpful and welcoming, and the location was good for easy access to amenities.
Rooms
8.0
The Deluxe Triple Room was comfortable for my overnight stay before an early flight. I used my cell phone due to the room phone not working.
Service
9.0
The staff, especially at the airport and reception, were friendly and helpful. I appreciated their assistance.
Location
7.0
The location was good, near 7-11 and McD for convenience and not far from the Penang Airport for early flights. However, the village area might not be to everyone's liking.
Dining
7.0
The nearby local restaurants, especially for Nasi Bawang, offered good options, but the price could be more competitive.
Facilities
6.0
The facilities were adequate for a short stay. However, some may find them lacking in comparison to other hotels.
James
United States,
February
2024
7.0/10
I had a mixed experience at the hotel. The room had a strong cigarette smell from a neighboring room all night, prompting me to request a change of rooms. On the bright side, the staff, especially the lady with her little daughter, was incredibly helpful when I had issues with the water heater and coffee services.
Rooms
7.0
Although the initial room issue was unpleasant, the staff promptly addressed it by offering me a room change. The use of my own phone to communicate due to the phone inside the room not working was a bit inconvenient.
Service
9.0
The staff, especially the lady with her little girl daughter, was really friendly and helpful during my stay. They assisted me with inquiries about water heater and the coffee house services. The availability of services like room service, car hire, housekeeping, and tours/ticket assistance was a plus.
Location
6.0
The hotel's location was average. While it was easy to find and close to the airport, it was far from Georgetown. The village area was peaceful with no heavy traffic, suitable for a short stay or if you need quick access to Bayan Lepas Airport.
Dining
6.0
The dining options were standard, nothing exceptional, and quite far from the town center. Unfortunately, there was no hot water for a bath, which was a downside. On the upside, the dishes served were delicious.
Facilities
7.0
The hotel provided basic facilities, meeting the standard expectations. The absence of any standout amenities was noted.
Friendly Staff
Cigarette Smell
Dave
United States,
January
2024
6.4/10
My stay at the hotel had its highlights and drawbacks. While the location was convenient near the airport, the room I received was not in the best condition, with a broken cupboard sliding door and dated wall paint. The service was decent but lacked attention to detail in handling credit card information. The dining options were limited, although there were some unique Middle Eastern dishes worth trying. The facilities were adequate for a comfortable stay.
Rooms
5.0
The room I stayed in was not in proper condition, with a broken cupboard sliding door and gloomy old wall paint.
Service
7.0
The service provided was satisfactory overall, but there were lapses in verifying credit card details and asking for a deposit before check-in.
Location
6.0
The hotel's proximity to the airport was convenient, but the surrounding area did not live up to the map's appearance. However, the presence of food stalls across the street added to the charm of the location.
Dining
7.0
The dining experience had its ups and downs, with limited variety but some excellent Middle Eastern dishes to enjoy.
Facilities
7.0
The facilities provided at the hotel were adequate for a comfortable stay.
convenient location
room condition
Ernest
United States,
December
2023
7.0/10
The hotel is conveniently located in the town center, near restaurants. The rooms are clean and comfortable, though there is a need to improve phone access. The service is friendly and helpful, especially the bell boy, who went out of his way to ensure our comfort. The location is easy to find and free from heavy traffic, perfect for those seeking a peaceful atmosphere. The dining options could be improved with a more varied menu. Facilities are satisfactory but can be enhanced.
Rooms
7.0
I used my own phone due to the room phone not functioning well. The room's easy access to purchasing food was convenient.
Service
8.0
The service was nice and the staff were helpful. They even offered us a room change to the first floor for better amenities.
Location
8.0
The hotel's location is in the middle of town, making it easy to reach nearby restaurants. It was simple to locate and enjoy the village ambiance.
Dining
6.0
The dining experience was standard, with room for improvement in menu variety.
Facilities
6.0
The facilities met basic needs but could use enhancements for a better guest experience.
Thomas
United States,
November
2023
8.2/10
I had a love-hate experience with the hotel. While the room for 2 single beds with an extra bed was too small for three, I was ultimately satisfied after some initial frustration due to a lack of staff and facilities. The hotel exceeded my expectations compared to some 3-4 star options in Georgetown.
Rooms
8.0
Despite the initial frustration, the room I found was way better than some 3-4 star hotels in Georgetown.
Service
9.0
I appreciated the friendly and helpful staff from the airport to reception and beyond. The service outside the room was top-notch.
Location
8.0
The hotel's proximity to Penang Airport was convenient for my early flight. Being close to small stalls and the 2nd Bridge was a nice bonus.
Dining
9.0
The dining experience, especially with Nasi Bawang, was excellent. Exploring new Middle Eastern flavors for breakfast was a delightful surprise.
Facilities
7.0
The hotel's facilities were good overall, improving my stay.
Ken
United States,
October
2023
6.4/10
The hotel is conveniently located near the town and offers a peaceful setting on top of the hill. It's easy to find and has some useful amenities nearby. However, the lack of staff and some facilities in poor condition could be a downside.
Rooms
6.0
The room's location in a quiet area is ideal if you need an early start, but it's somewhat average due to issues like broken cupboard sliding doors.
Service
7.0
The helpful airport and reception staff were friendly, but there were some issues with denying requests like having breakfast in the room despite prior notification.
Location
8.0
The hotel's location near the town center and with easy access to restaurants is convenient. It's also close to Penang Airport, perfect for early flights.
Dining
6.0
The dining options could be improved with more choices, although the existing ones were adequate.
Facilities
5.0
The facilities may need some improvement as reported, but the location still offers value for money.
Victor
United States,
September
2023
8.6/10
The hotel is spacious and family-friendly, which was huge for my 4 days and 3 nights stay. The service provided by the hotel staff is polite and courteous, attending to our needs promptly. The location is peaceful, quite far away from the busy road, and close to the Penang Airport, making it convenient for early flights. The dining experience was excellent in terms of taste and variety, although it's a bit far from the town center. Overall, a comfortable stay with great amenities.
Rooms
9.0
The rooms were spacious and family-friendly, perfect for a longer stay.
Service
8.0
The hotel staff was attentive and helpful, ensuring our needs were met efficiently.
Location
9.0
The location offers a peaceful environment close to the airport, ATMs, clinics, and food stalls, making it convenient for travelers.
Dining
8.0
The dining options were excellent and tasty, providing a wide variety to choose from.
Facilities
9.0
The facilities were well-equipped and maintained, enhancing the overall stay experience.
Oliver
United States,
July
2023
7.0/10
The hotel has very wide rooms, basic but good enough for the price, with broken cupboard sliding door, and an ironing room. The service by the staff was super good, courteous, and helpful. However, they were careless not to verify my credit card or ask for a deposit before giving out room keys. The location is very near to the airport, excellent, and value for money, ideal for those who travel by plane. The dining experience was a disappointment and not hot, based on the offer price. facilities are homemade products.
Rooms
7.0
The rooms are very wide and decent for the price, though the cupboard sliding door was broken.
Service
8.0
The staff provided super good service, were courteous, and helpful, but there was a lapse in verifying payment details before check-in.
Location
9.0
The hotel is extremely near to the airport and offers excellent value for money, especially for those traveling by plane.
Dining
5.0
The dining experience was a letdown and not hot, considering the offered price.
Facilities
6.0
Facilities are basic but serve their purpose adequately.
Sidney
United States,
June
2023
7.4/10
The hotel offers a variety of food options in a large room with adequate lighting, making it convenient to purchase meals. The service is very helpful and understanding, with polite and courteous staff. The location is peaceful on top of a hill, near restaurants, and with easy access to financial services like ATM machines. However, the dining experience might not meet expectations due to limited options and the absence of hot water for bathing. The facilities are well-maintained, offering a standard level of accommodation.
Rooms
8.0
The rooms are spacious and offer a variety of food options with adequate lighting.
Service
9.0
The service is polite and courteous, with helpful and understanding staff.
Location
8.0
The hotel is in a peaceful location on top of a hill, near restaurants and accessible ATM machines.
Dining
5.0
The dining experience is not ideal and might not meet expectations due to limited options and lack of hot water for bathing.
Facilities
7.0
The facilities are well-maintained, offering a standard level of accommodation.
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